Sheet or handheldThe phone in their pocket
No dedicated hardware, no monthly rental, no training day
Order management & picking
The order ships right. The first time.
Every item is scanned against the order before it goes in the box. The wrong item or one too many stops at the shelf, so what leaves the door is exactly what the customer ordered.
- Every picker on their own phone
- Orders arrive from your store on their own
- Live oversight from the office
Order #20613/6
Fashion retail · Ramat Aviv branch
White polo shirt · M2/2
Blue chino trousers · 321/3
Brown leather belt0/1
Added to order
Over 600 businesses tried it and loved it
The problem
A printed sheet or a decade-old handheld. Both break at the same point.
- Nobody knows what has been collected until the picker walks back.
- White M and white L look identical, and nothing checks them against the order.
- An old handheld is clumsy to work with, slows the team down, and still never confirms the item is right.
- Several pickers at once, and one order gets taken twice, or not at all.
- What actually left the shelf never makes it back to the ERP.
The promise
Same team, same warehouse. One simple solution, straight from the smartphone.
Average accuracy of 99.4%
With every item scanned and verified against the order
Picking speed of 2x or more
Compared with a printed sheet or an ageing handheld
How it works
One order, start to finish.
Follow one order, step by step: how it arrives, who picks it, and how it lands back in your ERP, updated.
That's how picking turns from a stressful race against a sheet of paper into a process that is orderly, fast and accurate, and customers get exactly what they ordered.
Floor & office
Pickers work straight from the smartphone. You oversee from the desktop.
Two sides of the same order. In the warehouse it's one clear list showing how much of each line is already collected; in the office it's every order together: who's on it, what's urgent, and what has already shipped.
One screen per picker
Their order, and how much is already collected. No paper.
One board for every order
Status, priority and who is handling it, in the office.
The same data, at the same time
Every scan on the floor updates the board instantly.
Every order on one screen, with a status that's actually true.
- Draft
- Waiting
- Picking
- Completed
- Shipped
Every status change is logged: who moved it, when, and why.
The order engine
While the team picks, the system runs everything else.
It splits orders between pickers, holds the priorities, and catches what nobody notices.
Auto-assign to pickers
A new order goes to the next picker in line, or to whoever has the lightest load. Nobody sits and hands out work.
Auto-assign
#2064#2065#2066
Dana
Yossi
Ron
Out of stock? Offer a swap
The picker marks a replacement and adds a note. The office sees exactly what changed and why, before it reaches the customer.
Whole milk 1L · Brand A0
Whole milk 1L · Brand B1
“Out of stock, cleared with the customer”
The customer changed it mid-pick
A line deleted in the source system is flagged on the picker's screen. You don't pack an item that's already been cancelled.
Water pack ×12
Ground coffee 200gCancelled
Olive oil 750ml
Genuinely urgent jumps the queue
A priority and a due date on every order. What has to ship today sits at the top, not somewhere in the middle.
#2071UrgentToday
#2068Normal
#2069Normal
A missing item doesn't hold up the rest
If something ran out, close the order partially and keep moving. You can also stop, hand it to another picker, and carry on from exactly that point.
White polo M2/2
Chino trousers 321/3
Leather belt0/1
A full trail on every item
Who picked it, when, and which location it came from. When something slips, you know exactly where to look.
DanaA-1209:41YossiB-0309:44DanaA-0709:47Connected to the rest
Orders arrive on their own. The result goes back.
Orders arrive from your store, your ERP or a picker on the floor, all into one queue. When they close, the result flows back to the source with no double entry.
- Orders arrive automatically from your online store and ERP
- A team member can open an order straight from the phone on the floor
- What was actually picked flows back to the source system, with nobody retyping it
- One-click Excel export for any order
Capabilities
Everything real picking demands
Everything real picking demands
The small details that separate a nice demo from a warehouse that works. Hover any tile to see what it does for you.
Scan vs order
Every item verified against its order line
Foreign item block
Anything not on the order won't go in
Quantity ceiling
You can't pick more than was ordered
Lookalike sizes
Two different barcodes; the scan tells them apart
Replacements
Mark a swap with a note for the office
Source changes
A cancelled line is flagged to the picker
Auto-assign
A new order goes to the next picker in line
Load balancing
Or to whoever has the least on their plate
Priority
Normal, high or urgent on every order
Due date
What must ship today stands out at once
Partial picks
Picked against requested, line by line
Hand-off
Pass an order on and continue from that point
Per-item location
Exactly where each item was taken from
Who picked
A name and a time on every order line
Status history
Every status change logged with a reason
Customer details
Name, address, phone and notes on the order
Draft orders
Build an order and confirm it when ready
Store orders
Arrive automatically from your online store
Excel export
Any order to a file, in one click
Multi-branch
Every branch and warehouse in one account
Permissions
Each employee sees and does only their own
Search & autocomplete
Type half a name and the item is found
No barcode?
Print a label straight from the system
Statistics
How many waiting, picking and completed
Testimonials
Our customers said it best
Counts that finish faster, numbers that add up, and support one WhatsApp away.
Thank you for the wonderful service, the team and the software that helped us so much. The count took 3 days for the whole place with 14,000 items, versus 20 days last year with high deviation and inaccurate numbers. This time with OpticCount it was easy and faster, with accurate numbers and no errors.
Alfares Mall
Owner
Now that adapting your software to my business is complete, I want to thank you for the exceptional service I received throughout. I especially want to mention Tali, who took care of me with first-rate dedication and professionalism. My inventory is highly complex (over 3,300 items), and Tali never gave up, she made sure to find an answer to every request and question of mine, in the shortest time. Thanks to your software I can now stay on top of my inventory, receive up-to-date orders, and of course get an instant picture of my stock and shortages, saving costs and precious time. OpticCount is fortunate to have your employee Tali, and so am I, now that I have excellent software to manage my inventory efficiently and give my customers excellent service.
Arts & Crafts Supplies Business
CEO
I'm really happy with the system, and especially the service! I've done inventory counts for years and never worked with a company that responded so fast and professionally. A pleasure to work with you! On top of that the software is smart and easy to operate. Truly comfortable to work with.
M.A Mechitzot Ltd.
VP Operations
We use the system for inventory counts several times a year across dozens of branches. Very satisfied with the speed, accuracy and service.
Bigud Fashion Chain
Manager
Excellent and very friendly software, an amazing team and super fast service! Recommend.
Inbar David & Sons Ltd.
Owner
Thank you for the wonderful service, the team and the software that helped us so much. The count took 3 days for the whole place with 14,000 items, versus 20 days last year with high deviation and inaccurate numbers. This time with OpticCount it was easy and faster, with accurate numbers and no errors.
Alfares Mall
Owner
Now that adapting your software to my business is complete, I want to thank you for the exceptional service I received throughout. I especially want to mention Tali, who took care of me with first-rate dedication and professionalism. My inventory is highly complex (over 3,300 items), and Tali never gave up, she made sure to find an answer to every request and question of mine, in the shortest time. Thanks to your software I can now stay on top of my inventory, receive up-to-date orders, and of course get an instant picture of my stock and shortages, saving costs and precious time. OpticCount is fortunate to have your employee Tali, and so am I, now that I have excellent software to manage my inventory efficiently and give my customers excellent service.
Arts & Crafts Supplies Business
CEO
I'm really happy with the system, and especially the service! I've done inventory counts for years and never worked with a company that responded so fast and professionally. A pleasure to work with you! On top of that the software is smart and easy to operate. Truly comfortable to work with.
M.A Mechitzot Ltd.
VP Operations
We use the system for inventory counts several times a year across dozens of branches. Very satisfied with the speed, accuracy and service.
Bigud Fashion Chain
Manager
Excellent and very friendly software, an amazing team and super fast service! Recommend.
Inbar David & Sons Ltd.
Owner
I want to thank you for the amazing system. I'm Eyal, a minimarket owner, second year counting with it. Excellent, runs nonstop, everything online, perfectly accurate. We're a team of 4 counters with a ~40,000-item catalog and it all runs smoothly, including with suppliers. I work with Comax, and at the end one click imports everything into Comax. High-quality software, no glitches, and the price is worth it. Warmly recommend to everyone.
A.O.R.I Ravid Ltd.
Owner, minimarket
A really successful count, smoother than last year. Great service and availability, every question answered instantly. It used to take me weeks to wrap up; now I finished two days after the count. Having the scanners really helps. Highly recommend.
Ein HaShofet Kibbutz Store
Owner
At Bana Beverages we use the system across all our branches, with many workers at once straight from the smartphone. A great tool that saves time and money.
Bana Beverages
Inventory Manager
Went great! Thank you for personal, professional guidance at the highest level.
Pundak Yotvata
CEO
It used to take me weeks to wrap things up, and now I finished two days after the count.
Rosh Tzurim Market
Owner
I want to thank you for the amazing system. I'm Eyal, a minimarket owner, second year counting with it. Excellent, runs nonstop, everything online, perfectly accurate. We're a team of 4 counters with a ~40,000-item catalog and it all runs smoothly, including with suppliers. I work with Comax, and at the end one click imports everything into Comax. High-quality software, no glitches, and the price is worth it. Warmly recommend to everyone.
A.O.R.I Ravid Ltd.
Owner, minimarket
A really successful count, smoother than last year. Great service and availability, every question answered instantly. It used to take me weeks to wrap up; now I finished two days after the count. Having the scanners really helps. Highly recommend.
Ein HaShofet Kibbutz Store
Owner
At Bana Beverages we use the system across all our branches, with many workers at once straight from the smartphone. A great tool that saves time and money.
Bana Beverages
Inventory Manager
Went great! Thank you for personal, professional guidance at the highest level.
Pundak Yotvata
CEO
It used to take me weeks to wrap things up, and now I finished two days after the count.
Rosh Tzurim Market
Owner
FAQ
What everyone asks before their first order
What do I need to get started?
An item catalog (an Excel file is perfectly fine) and one smartphone. You can start with an order typed in by hand and connect your store or ERP later.
What happens if someone scans an item that isn't on the order?
It doesn't go in. The system refuses it and tells the picker the item isn't on this order. Same for quantity: you can't pick more than was ordered.
Can we pick several orders at once?
Each picker works one order at a time, and several pickers can work in parallel, each on their own order. Wave picking (collecting items for several orders in one pass) isn't supported yet.
What do we do when an item is out of stock?
Mark a replacement with a note, or leave the line partial. Either way it shows up in the office before the order goes out.
And if the customer changes the order midway?
A line deleted in the source system is flagged on the picker's screen and excluded from the post back. You don't pack an item that's already been cancelled.
Can it connect to our online store?
Yes. Orders arrive automatically from Shopify and Wix, and from management systems like Priority, Bina, Hashavshevet, BOSS and Minisoft.
Can an order be handed from one picker to another?
Yes. Reassign it and the new picker continues from exactly where it stopped, with everything already picked intact.
Do we need a handheld or special equipment?
No. Every employee's smartphone becomes a scanner. You can add a Bluetooth scanner if you want, but it's an option, not a requirement.
Let's talk
See it work on your actual inventory
Want to save your team hours and cut mistakes? Leave your details and we'll get back to you today, with answers to your questions.
Tali· OpticCount team
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